Privacy Policy

1. Introduction

Bodymatters ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal identification information (name, email address, phone number, postcode)
• Vehicle information (registration number, make, model)
• Photographs of vehicle damage
• Usage data and website analytics

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our repair services
• Process your quote requests
• Communicate with you about your repairs
• Improve our website and services
• Assist with insurance claims on your behalf

4. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with insurance companies when processing claims, or with service providers who assist us in operating our business, under strict confidentiality agreements.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage.

6. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Request erasure of your personal data
• Restrict processing of your personal data
• Data portability
• Object to processing

7. Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at enquiries@bodymatters-uk.com or call 01785 229162.